Mini Bar Attendant

Location:Miami Beach, FL
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Dental, and Paid Time Off
Employment Type:Full Time
Department:Food and Beverage
Description:

Job Summary

Ensures the overall responsibility for maintaining proper levels of inventory in guest room Mini Bars to ensure guest satisfaction andproperly storing and securing all Mini Barinventory and supplies at all times. Promotes excellent public relations and 100% satisfaction. Works as a valuable member of a dedicated professional team.

Duties:

Job Duties

Job Specific

Reports to work as scheduled, in proper uniform, in accordance with the hotel's personal appearance standards

Follows OSHA regulations and policies/procedures set forth by Housekeeping department

Applies excellent guest relations skills when interacting with guests

Consistently maintains a positive attitude

Encourages a positive attitude among Team Members

Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction

Performs all duties in a timely and professional manner

Applies teamwork skills at all times

Primarily responsible for maintaining proper levels of inventory in guest room Mini bars

Ensures guest satisfaction and properly storing and securing all mini bar inventory and supplies at all times.

Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department

Turns lost and found items into Housekeeping Manager in accordance with hotel standards

Cleans and sanitizes assigned public and back of the house areas

Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces

Transfers and stocks all supplies from Receiving as directed

Ensures that the Housekeeping storeroom is neat, organized, and secure

Completes in a timely manner all daily cleaning items for the specific public area assigned

Special projects and other duties as assigned

General

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Is polite, friendly, and helpful to guests, management and fellow Team Members

Executes emergency procedures in accordance with hotel standards

Complies with required safety regulations and procedures

Attends appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment and work area

Complies with hotel standards, policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Qualifications:

Qualifications

Good service skills

Ability to work as part of a dynamic team to consistently deliver a quality product

Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs, pull, bend, stoop, and perform upward reaching for an extended period of time

Prior inventory experience

Customer Service experience

Ability to verbally communicate effectively with guests and co-workers

Must be able to Able to work a flexible schedule, including weekends and holidays



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