Mini Bar Attendant

Location:Miami Beach, FL
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Dental, and Paid Time Off
Employment Type:Full Time
Department:Food and Beverage
Description:

 

Job Summary

    Ensures the overall responsibility for maintaining proper levels of inventory in guest room Mini Bars to ensure guest satisfaction and properly storing and securing all Mini Barinventory and supplies at all times.   Promotes excellent public relations and 100% satisfaction.  Works as a valuable member of a dedicated professional team.

 

 

Duties:

 

Job Duties

 

Job Specific

«  Reports to work as scheduled, in proper uniform, in accordance with the hotel's personal appearance standards

«  Follows OSHA regulations and policies/procedures set forth by Housekeeping department

«  Applies excellent guest relations skills when interacting with guests

«  Consistently maintains a positive attitude

«  Encourages a positive attitude among Team Members

«  Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction

«  Performs all duties in a timely and professional manner

«  Applies teamwork skills at all times

«  Primarily responsible for maintaining proper levels of inventory in guest room Mini bars

«  Ensures guest satisfaction and properly storing and securing all mini bar inventory and supplies at all times.

«  Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department

«  Turns lost and found items into Housekeeping Manager in accordance with hotel standards

«  Cleans and sanitizes assigned public and back of the house areas

«  Maintains the highest levels of cleanliness of the following (once trained):  carpets, tile, cement, marble, glass, and all other surfaces

«  Transfers and stocks all supplies from Receiving as directed

«  Ensures that the Housekeeping storeroom is neat, organized, and secure

«  Completes in a timely manner all daily cleaning items for the specific public area assigned

Special projects and other duties as assigned

 

General

«  Promotes and applies teamwork skills at all times

«  Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

«  Is polite, friendly, and helpful to guests, management and fellow Team Members

«  Executes emergency procedures in accordance with hotel standards

«  Complies with required safety regulations and procedures

«  Attends appropriate hotel meetings and training sessions

«  Maintains cleanliness and excellent condition of equipment and work area

«  Complies with hotel standards, policies and rules

«  Recycles whenever possible

«  Remains current with hotel information and changes

«  Complies with hotel uniform and grooming standards

 

Qualifications:

 

Qualifications

«  Good service skills

«  Ability to work as part of a dynamic team to consistently deliver a quality product

«  Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs, pull, bend, stoop, and perform upward reaching for an extended period of time

«  Prior inventory experience

«   Customer Service experience

«  Ability to verbally communicate effectively with guests and co-workers

«  Must be able to Able to work a flexible schedule, including weekends and holidays

 



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