Houseperson

Location:Miami Beach, FL
Exempt/Non-Exempt:Non-Exempt
Benefits:Complimentary Parking on site.
Employment Type:Full Time
Department:Housekeeping
Description:

 

Job Summary

    Ensures the highest level of cleanliness and safety in all public and back of the house areas.  Promotes excellent public relations and 100% satisfaction.  Works as a valuable member of a dedicated professional team.

 

 

Duties:

 

Job Duties

 

Job Specific

«  Reports to work as scheduled, in proper uniform, in accordance with the hotel's personal appearance standards

«  Follows OSHA regulations and policies/procedures set forth by Housekeeping department

«  Applies excellent guest relations skills when interacting with guests

«  Consistently maintains a positive attitude

«  Encourages a positive attitude among Team Members

«  Anticipates needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction

«  Performs all duties in a timely and professional manner

«  Applies teamwork skills at all times

«  Cleans/maintains exterior grounds of building, sweeps floors and sidewalks; cleans doors, frames, signs, and windows

«  Cleans and dusts lobby areas

«  Uses proper chemicals when cleaning as described by the department's procedures

«  Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department

«  Turns lost and found items into Housekeeping Manager in accordance with hotel standards

«  Cleans and sanitizes assigned public and back of the house areas

«  Operates and maintains the following equipment (once trained):  vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners

«  Maintains the highest levels of cleanliness of the following (once trained):  carpets, tile, cement, marble, glass, and all other surfaces

«  Transfers and stocks all supplies from Receiving as directed

«  Ensures that the Housekeeping storeroom is neat, organized, and secure

«  Assists in the cleaning and restocking of Room Attendant mobile transports

«  Uses glass washer to clean glasses

«  Refills all spray bottles with cleaning chemicals

«  Wipes down and/or cleans Room Attendant mobile transport equipment

«  Cleans chandeliers

«  Properly uses and maintains equipment and supplies

«  Maintains excellent condition of grounds, floors, carpets, etc.

«  Cleans ashtrays and ash urns

«  Cleans elevator doors, tracks and foyers

«  Washes doors

«  Vacuums, sweeps and mops hallways

«  Cleans interior windows

«  Cleans door jams and fire boxes

«  Cleans and mops stairwells, cleans handrails

«  Replaces burned out light bulbs according to established procedures

«  Moves furniture in rooms as required

«  Cleans spots on walls

«  Removes room service trays from hallways and stores them in designated room

«  Cleans spots on carpets

«  Assists Attendants by emptying trash, takes trash to the compactor

«  Cleans offices according to established schedule

«  Cleans Reception Desk and back office areas

«  Cleans back of the house windows as needed

«  Attends all department meetings as scheduled

«  Fills Attendant bottles with chemicals according to department guidelines

«  Checks all vacuums used by Room Attendants

«  Completes in a timely manner all daily cleaning items for the specific public area assigned

«  Special projects and other duties as assigned

General

«  Promotes and applies teamwork skills at all times

«  Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

«  Is polite, friendly, and helpful to guests, management and fellow Team Members

«  Executes emergency procedures in accordance with hotel standards

«  Complies with required safety regulations and procedures

«  Attends appropriate hotel meetings and training sessions

«  Maintains cleanliness and excellent condition of equipment and work area

«  Complies with hotel standards, policies and rules

«  Recycles whenever possible

«  Remains current with hotel information and changes

«  Complies with hotel uniform and grooming standards

 

Qualifications:

 

Qualifications

«  Good service skills

«  Ability to work as part of a dynamic team to consistently deliver a quality product

«  Able to handle objects, reach with arms and hands, push a cart weighing 100-150 lbs., and lift 50-70 lbs.

«  Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment

«  Able to work a flexible schedule, including weekends and holidays

 



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