Housekeeping Supervisor

Location:Miami Beach, FL
Exempt/Non-Exempt:Non-Exempt
Benefits:PTO, Medical, Free parking!!
Employment Type:Full Time
Department:Housekeeping
Description:

 

Assists the Executive Housekeeper with the management of the Housekeeping department.  Guides staff in maintaining the highest levels of cleanliness and quality service, exceeding guest expectations and hotel standards in a friendly, professional manner.  Additional responsibilities include staffing, training, scheduling of Team Members, and inventory control.

 

Duties:

 

  • Thorough knowledge of all matters relating to the proper administration and operation of hospitality housekeeping operations.
  • Promotes and applies teamwork skills at all times
  • Ensures aggresive cleaning of vacant dirty rooms during tight turns; punches vacant ready rooms, and provides any other assistance as needed on guest floors.
  • Provides Team Member Safety training to prevent accidents, comply with OSHA regulations, and ensure hotel life saftey.
  • Greets and interacts with guests in an outstandingly friendly and professional manner. accordance with hotel standards
  • Investigate guest complaints and take correct measures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards
Qualifications:
  • Basic English language skills required
  • Must be able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
  • minimum one to three years Housekeeping Supervisor experience
  • Able to read and interpret documents.
  • Able to write routine reports and correspondence
  • Able to speak effectively before groups of guests and hotel Team Members


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