Location:Miami Beach, FL
Benefits:Medical, Dental, Vision, Free Parking
Employment Type:Full Time
Department:Food and Beverage

The Hostess will be primarily responsible for greeting and seating guests. Follow food and beverage standards and ensure guest satisfaction.

  • Reports to work at the scheduled time, neatly groomed and in the correct uniform
  • Answer telephones in a timely manner
  • Take reservations as required ensuring accuracy
  • Ensures that special requests are accommodated and communicated to restaurant staff
  • Maintain the cleanliness of workstation
  • Ensures that all menu folders and inserts are clean and current.
  • Maintains inventory of menus and inserts
  • Ensures that all guest supplies are filled.
  • Complete the floor plan and assign servers stations on a daily basis upon the approval of the manager
  • Familiar with the menus of restaurant, bars, and room service
  • Ability to describe the style of cuisine and knowledgeable on the hours of operation
  • Follows all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
  • Ensures uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset
  • Welcomes and acknowledges all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speaks with others using clear and professional language
  • Ability to work as part of a dynamic team to consistently deliver a quality product
  • Customer Service experience
  • Basic knowledge of food and beverage items
  • Excellent telephone voice and communication skills, both written and oral
  • Able to stand for long periods of time
  • Able to handle a fast paced environment
  • Must be organized and detail oriented
  • Tolerance of all cultures
  • Able to work a flexible schedule, including weekends and holidays
  • Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time

Click to Apply 

Share this Job:

Sign Up for Job Alerts

Managed by Job Match LLC, All Rights Reserved - iApplicants™ Applicant Tracking System © Copyright 2005-2018 | admin